The Ten Best Ways to Ruin Your Church Staff
June 12, 2017—For those pastoral leaders who want to keep and develop quality ministry staff colleagues, here are the ten most common ways pastors ruin church staff—and how to avoid them. (For those pastors who want to get rid of troubling church staff, then this is the way to do it!).
1. Demand perfection and conformity. Insecure leaders tend to demand unrealistic expectations. If you are a secure leader, however, you will seek out mature and competent staff and free them to work out their ministry. You will learn from them—they will be good teachers to you, challenge you, and be colleagues in ministry. Let your staff members make mistakes, that’s often a sign they are innovative and risk-takers, and remember that their mistakes and failures are not a reflection on you.
2. Micromanage and overfunction. Insecure leaders tend toward being willful and lack an ability to respect boundaries. Those tendencies manifest themselves in overfunctioning, herding and groupthink. Overfunctioning leaders take responsibility for what is not theirs. They take on others’ anxiety and impose themselves on their staff: micromanaging their work, setting their schedules, and thinking for them. Effective leaders treat their staff like professionals, knowing that staff members will rise to the leader’s level of expectations, but more importantly, they will rise to the level of the example the leader sets. Effective leaders allow their staff to shape their ministry—it’s what they were called to do.
3. Divide and conquer. Insecure leaders tend to play a game of divide and conquer with their staff. Fearful of losing control or influence they are not able to develop their staff into a team of colleagues and often play favorites. They engage in secrecy, sharing information with some individuals on staff while withholding it from others. The result is that staff members never really know what’s going on and become perpetually territorial. Effective leaders realize that specialization does not mean compartmentalization. Effective pastoral leaders work at cultivating a team of ministry colleague by developing trust through honesty. They appreciate that a strong staff team is their primary resource for ministry leadership.
4. Neglect a theology of calling. A key question for a theology of calling is, “Does the church call the staff, or does the pastor “hire” the staff?” Answer the question one way and staff “belongs to the pastor.” Answer another way and it reframes the staff’s relationship with the congregation and its members. Insecure pastors will have a tendency to get in the way of staff members’ relationship with the church. This puts them in a perpetual triangle between staff members and the congregation. Secure pastoral leaders foster a theology of calling in their congregations. They allow the church to call and cultivate its own relationship with staff.
5. Do not plan corporate worship together. There is no better way to isolate staff members and fail to develop a shared staff culture (and a shared theology of ministry) than to fail to do weekly worship planning together.
There are few ways as meaningful and effective for developing a strong staff than to plan the weekly worship service together. Here are some of the benefits of doing so:
- It provides an opportunity for staff members to spend time together. It cultivates a shared corporate theology of church and worship.
- It provides opportunity for the spiritual disciplines of prayer, theological reflection, and confession.
- It cultivates ownership in the single most important practice of the church: corporate worship.
- It taps into the talent and expertise that each staff member can contribute to shaping the central activity of the congregation.
- It helps foster the development of a staff culture, with shared values, perspectives, and practices.
6. Maintain a dysfunctional personnel committee. Most congregations of a certain size have a personnel committee, church-staff committee, staff parish relations committee, or a variation of the sort. And, in most congregations, that committee tends to be one of the most underfunctioning and ineffective committee. There are many causes for it, including the fact that laypersons often feel inadequate, and therefore reluctant, in critiquing the work of the clergy. When it comes to staff persons, most church members have little understanding of what their work entails. Another factor, however, is that pastors spend too little time investing in that committee and developing it into an asset for the congregation and its staff. Effective pastoral leaders cultivate the resources that foster health and responsibility in the congregation, and the personnel committee can be one of those. That group can challenge their congregations to hold its pastoral staff accountable, and it can encourage all who are called to serve to aim for high standards.
7. Make staff members responsible for other people’s functioning. A sure sign of reactivity and anxiety is when pastoral leaders start making staff members responsible for the functioning or behavior of others. For example, a church educator is pressured to increase the number of people attending educational programs; a youth minister is held accountable for the behavior of the church youth; a staff member on the stewardship committee is held responsible for the shortfall in budget giving; a children’s minister is held responsible for the spiritual decisions of the children in the church (read: getting them baptized). Effective leaders understand that staff members are responsible for the stewardship of their ministry, not for the decisions or functioning of the members in the church.
8. Lower your expectations and your standards. I am constantly taken aback at the low expectations congregations, and their pastors, seem to hold for their staff members. Too many congregations seem to have the mentality that they do not deserve, or are unable, to get the best persons out there. So, they take the attitude of “settling” for whomever they get.
Effective pastoral leaders cultivate the perspective that their congregations deserve the best, and therefore, they choose the best staff. Their church deserves it, they deserve it, and, the kingdom of God deserves it. There is no valid reason for settling for and tolerating mediocrity in church staff. If you accept lower standards and tolerate mediocre performance from staff, you’ll lose your best people first.
9. Neglect your own spiritual and personal growth. You can only influence your staff to be spiritual leaders to your congregation to the extent that YOU are growing in your own spiritual life. Congregations love overfunctioning staff, they do not mind asking staff to sacrifice their families and health on the altar of the church. The pastoral leader must set the example for stewardship of one’s vocation and personal life. Modeling ways to invest in your own personal and spiritual growth, professional development, and self care can empower your staff to follow suit.
Additionally, here are three facts that pastoral leaders often forget related to neglecting their own care and needs:
- When you don’t study, we can tell.
- When you’re not spiritually centered, we can tell.
- When you don’t feed yourself, we starve.
10. Do not invest in your staff’s professional development. Developing a good staff does not come about by happenstance. A collegial staff relationship can be one of the most sustaining and gratifying aspects of congregational ministry. The reality is the pastoral leader needs to be intentional about what kind of staff he or she desires to eventually have. That requires investing in the cultivation of a good staff, including:
- Challenge your church to develop a vision for staff (team) development.
- Put money in the budget for staff development, and don’t let it be the first thing to cut when there’s a budget crisis.
- Develop a sabbatical leave program or policy. Require of staff professional development plans.
- Read together as a staff.
By Israel Galindo, Associate Dean for Lifelong Learning. Adapted from Perspectives on Congregational Leadership. You can read the full article there. To learn more about how not to ruin your staff, and other leadership issues, join us in The Center for Lifelong Learning’s Leadership in Ministry workshops. Four locations to choose from: Atlanta, Boston, Portland OR, and West Virginia. You may click here to learn more about the Leadership in Ministry workshops.